This Privacy Policy describes how Countdn AI (the "Company," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the Plumic service (the "Service").
By creating an Account and agreeing to our Terms of Service, you are also deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the Service. This Privacy Policy should be read together with our Terms of Service.
1. Information We Collect
We collect the following categories of information:
1.1 Information You Provide
- Account Information: Name, email address, password, and profile details you provide during registration.
- Payment Information: Billing name and payment card details (collected and processed by our payment processors such as PayPal; we do not store full card numbers).
- User Content: Photos, images, prompts, text descriptions, and brand materials you upload to the Service.
- Communications: Messages you send to our customer support, feedback, and survey responses.
1.2 Information Collected Automatically
- Usage Data: Features accessed, pages viewed, actions taken, time spent, and interactions with the Service.
- Device and Technical Data: Browser type, operating system, language settings, and referral URLs.
- Cookies and Similar Technologies: See Section 8 for details.
1.3 Information from Third Parties
- Social Login: If you register via Google, Apple, or other supported services, we receive basic profile information (name, email) from those providers, subject to your privacy settings with them.
2. How We Use Your Information
We use personal information for the following purposes:
- Service Provision: To create and maintain your Account, process your requests, generate advertising content, and deliver Service features.